Integrations and connected apps
What can be connected, what "paused" means when your plan changes, and revoking an app's access.
Connect external services. Email sources turn inquiries into draft projects.
What is here
Integrations are grouped: Email, Payments, Analytics, Sourcing. Some are live, some are marked Coming soon, which means exactly that and nothing more.
Email is the one that does real work today. See Connecting a mailbox.
Status
| Status | Meaning |
|---|---|
| Active | Working. |
| Needs re-auth | The provider expired or revoked the authorization. Reconnect it. |
| Error | Something is wrong at the connection itself. |
| Disabled | Switched off. |
Each connection shows which account it is connected as, which matters when you have two Gmail accounts and cannot remember which one you authorized.
Paused, and why
If your plan covers fewer connected accounts than you have, the extra ones are paused rather than deleted:
You have one connected account more than your plan covers, so the newest is paused.
Paused means nothing syncs and no mail can be browsed or imported. On a plan with no connected accounts at all, everything is paused.
Nothing is lost by pausing. Upgrade, or disconnect one you no longer need, and the rest resume. Read the next section first: pausing keeps everything, disconnecting does not.
Disconnecting
Disconnect is not the opposite of Connect. Steerd gives up its access to the mailbox, deletes the stored credentials, and deletes the conversations it mirrored from there. Steerd asks you to confirm, and the dialog says what stays. The full rule, and what survives it, is on When a mailbox disconnects.
If you only need to fix a password or a server name, use Edit on the connection instead of disconnecting and connecting again. Editing keeps the stored conversations; disconnecting does not.
Connected apps
A separate list: third-party applications you authorized to act on your Steerd account through OAuth, as opposed to services Steerd connects out to.
Revoke cuts an app off immediately. Do that for anything you no longer recognize or no longer use, and note that revoking is not reversible from here: the app has to ask again.