Steerd Help

Storage and encryption

How much space you have, what "encrypted at rest" actually means here, and where the files physically are.

Your quota

The Storage indicator shows "{used} of {limit}", or just "{used} used" on a plan with no limit.

What counts: everything in the store, including documents Steerd generated. A year of invoicing is a real number of megabytes.

When you are near the limit, the answer is usually to delete large uploads you no longer need, not generated documents, which you cannot delete anyway and would not want to.

Encrypted at rest

Every file carries the note Encrypted at rest, and it is not decoration.

Files are stored encrypted. Somebody with access to the underlying storage has ciphertext, not your contracts. Decryption happens when you download, for you.

What that does and does not protect

It protects against the storage itself being read: a stolen disk, a misconfigured bucket, a provider-side incident.

It does not protect against somebody who is signed in as you. Encryption at rest is not a substitute for a password you keep to yourself and for reviewing who is on your team.

Where the files are

In EU object storage, which is a deliberate choice rather than a coincidence, and the same reason the rest of the infrastructure sits where it does.

Exporting everything

There is no one-click "download all files" button. Files can be downloaded individually, and the API can enumerate and fetch them, which is the practical route for a bulk export.

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