Steerd Help

The pre-issue checklist

Every item Steerd checks before it will issue an invoice, what each one means, and where to fix it.

The editor shows a live list titled Before you issue this. Every item must be satisfied before Steerd will let you issue. If you try anyway, it refuses and tells you which points are outstanding.

The checklist is not a nag. It is the set of things that make the difference between an invoice and a piece of paper your client's accountant sends back.

The pre-issue checklist, listing ten satisfied requirements with green ticks, above the Issue invoice button.

Always required

ItemWhere to fix it
Your legal nameSettings, Invoicing
Your addressSettings, Invoicing
Your tax number or VAT IDSettings, Invoicing
A clientThe invoice
The client's address, including countryThe client's organization record
At least one lineThe invoice
Lines match the tax treatmentThe invoice, usually the treatment rather than the lines
A service periodThe invoice

Required by some tax treatments

ItemWhen
Your VAT IDReverse charge
The client's VAT IDReverse charge
An exemption reasonExempt supplies

See Tax, VAT and reverse charge for why.

Required only for e-invoices

An e-invoice is a machine-readable document, and machines will not infer what a human reader would. So it asks for more:

  • your contact name, email address and phone number,
  • your electronic address, for example your invoicing email,
  • your IBAN, because an e-invoice has to say how it can be paid,
  • your VAT ID or commercial register number, so the recipient can identify who issued it,
  • the client's electronic address, for example their Leitweg-ID or invoicing email.

These appear only when the invoice is actually going out as an e-invoice. See e-Invoicing.

Two blocks that are not about the document

"Your plan includes one invoice per month." A plan limit, not a validation failure. Upgrading lifts it.

A rule number you do not recognize. If the checklist mentions a rule and asks you to contact support, that is Steerd saying the invoice cannot be turned into a valid e-invoice for a reason the interface cannot express usefully. It is worth reporting rather than working around.

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