Steerd Help

Payment, due dates and what happens when one is missed

How the due date is calculated, what overdue really means, and how to chase an invoice that is late.

The due date

The due date is the issue date plus the payment terms you set on the draft. Terms are a number of days.

A correction has no payment terms and no due date, because it is not a demand for payment.

Marking an invoice paid

Open the invoice and mark it paid. That is a manual act: Steerd has no bank connection and no payment provider watching your account, so nothing marks itself.

You can unmark it if you were too quick.

What overdue means

An invoice is shown as Overdue when it is still open and its due date is in the past. It is computed on the spot, not stored, so an invoice becomes overdue on its own the day after the due date, and stops being overdue the moment you mark it paid.

Overdue changes nothing about the document. It is a visual state so that unpaid invoices stop blending into the list.

Chasing an overdue invoice

An overdue invoice offers Send reminder, which drafts a payment reminder at one of five levels and mails it from your own mailbox with the invoice attached. See Sending an invoice.

Nothing goes out on its own. There is no schedule, no automatic escalation, and no email when a due date passes. Steerd will write the reminder; deciding that one is due, and sending it, is yours. Checking the invoice list for red once a week is still the whole routine.

Steerd also calculates no interest and no late fee, and the bundled text claims neither.

Partial payments

An invoice is paid or it is not. There is no partial payment, no payment history, and no running balance per client. If you need that, it lives in your accounting, not here.

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